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Documentation

MultiVendorSuite Documentation

Set up MultiVendorSuite for WooCommerce marketplace mode, separate seller stores, vendor plans, commissions, withdrawals, domain workflows, and AI-powered selling tools.

Quick start

Recommended setup order

  1. Install WordPress, WooCommerce, and the MultiVendorSuite plugin.
  2. Create vendor plans; MultiVendorSuite automatically creates and links the hidden WooCommerce plan products.
  3. Publish vendor registration, vendor center, pricing, demo, terms, privacy, refund, and support pages.
  4. Configure supported shipping, payment, commission, withdrawal, and AI settings.
  5. Run a full test purchase, vendor activation, product publishing, order, and payout review.

Requirements

Before you install

WordPress 6.4 or newer
WooCommerce installed and configured
PHP 7.4 or newer
HTTPS enabled on production
WordPress multisite for separate-store mode
Wildcard DNS and SSL for seller subdomains

Installation

Install and configure MultiVendorSuite

Follow this order for a clean WooCommerce marketplace setup. Finish one step, test it, then continue to the next configuration area.

01

Install and activate

  1. Download the MultiVendorSuite plugin ZIP from your account after purchase.
  2. In WordPress admin, go to Plugins > Add New > Upload Plugin.
  3. Choose the ZIP file, install it, and activate MultiVendorSuite.
  4. Keep WooCommerce active before opening the MultiVendorSuite screens.
02

Prepare WooCommerce

  1. Set currency, payment methods, checkout pages, permalinks, and email sender details.
  2. Confirm WooCommerce checkout and account settings before creating vendor plans.
  3. For downloadable plugin sales, confirm download access and customer account settings.
03

Configure marketplace mode

  1. Open MultiVendorSuite from the WordPress admin menu and review the dashboard.
  2. Configure vendor registration, vendor dashboard pages, product workflow, commissions, withdrawals, and reports.
  3. Create vendor plans; the linked WooCommerce plan product is generated automatically.
04

Configure multistore or multisite

  1. Enable WordPress multisite only when separate seller stores are required.
  2. Prepare wildcard DNS, SSL, seller subdomains, domain mapping, and store provisioning before public launch.
  3. Test seller store creation, renewal, domain approval, and plan downgrade behavior.
05

Run launch QA

  1. Create a test vendor, assign a plan, and log in to the frontend vendor center.
  2. Create or edit vendor products, place a test order, review vendor order visibility, and check commissions.
  3. Submit a withdrawal request, review payout status, test emails, and confirm backups before launch.

Usage

Use MultiVendorSuite after installation

These sections follow the same practical pattern as a marketplace documentation article: open the screen, configure the workflow, test with demo data, and then move to production.

Configure marketplace settings

Use the settings screens to confirm marketplace behavior before sellers begin using the system.

MultiVendorSuite marketplace settings screenshot.
  1. Open MultiVendorSuite from the WordPress admin menu.
  2. Review marketplace mode, commission, withdrawal, vendor access, and notification settings.
  3. Save changes, then test the buyer, admin, and vendor workflows on demo data.

Create vendor plans

Plans control seller access. When a plan is created, MultiVendorSuite automatically creates and links the hidden WooCommerce product used for plan checkout.

MultiVendorSuite plan details screenshot showing billing, access, commission, and limits.
  1. Go to MultiVendorSuite > Plans.
  2. Add a plan name, price, billing interval, status, commission, store access, and limits.
  3. Save the plan and confirm the generated WooCommerce product is not exposed as a normal shop product.

Manage vendors

The Vendors screen helps admins review seller accounts, store records, plan assignments, status, and marketplace activity.

MultiVendorSuite admin vendor list screenshot.
  1. Review new vendor records before giving access to marketplace tools.
  2. Assign or verify the correct vendor plan.
  3. Check seller status, store name, linked account, and recent marketplace activity.

Use the vendor center

The vendor center keeps sellers out of sensitive WordPress admin screens while still giving them the daily tools they need.

MultiVendorSuite frontend vendor dashboard screenshot.
  1. Log in as a vendor and open the vendor center from My Account.
  2. Review dashboard, content, catalog, orders, AI, subscription, and settings tabs.
  3. Confirm the vendor can access only the tools allowed by the assigned plan.

Catalog and order workflow

Vendors can work with catalog and order screens without needing full store administration access.

MultiVendorSuite vendor catalog screenshot.
  1. Use the Catalog tab to add or review products, categories, coupons, and import/export options.
  2. Use Orders to review relevant fulfillment details.
  3. Place a test order and confirm the vendor sees the correct order information.

Withdrawals and reports

Use withdrawal and reporting screens to review seller payout requests and marketplace health before making financial decisions.

MultiVendorSuite withdrawals screenshot.
  1. Ask a test vendor to submit a withdrawal request.
  2. Review the request from the admin withdrawal screen.
  3. Check related sales, commission, order, and accounting information before payout.

AI tools and vendor access

AI tools are plan-controlled. Admins can decide which seller packages may access AI-assisted product and SEO workflows.

MultiVendorSuite vendor AI tools screenshot.
  1. Enable AI access only on plans that should include AI tools.
  2. Confirm provider settings and API key handling before public use.
  3. Review AI-generated product text, SEO output, and images before relying on them in production.

Demo media

See the marketplace workflow before setup

Use these demo captures to understand how the admin area, vendor records, withdrawal review, and launch QA screens should look after installation.

Admin walkthrough recording

Review the current demo dashboard, marketplace menu, vendor controls, withdrawal screen, and operational checks before publishing live access.

  • Confirm dashboard numbers and status cards
  • Review vendor and plan access screens
  • Check withdrawal request handling
  • Validate demo user permissions before sharing login access
Admin marketplace dashboard

Admin marketplace dashboard

Review sales, vendors, orders, earnings, pending actions, and marketplace health from one dashboard.

Withdrawal request screen

Withdrawal request screen

Track vendor payout requests with clear status filters and admin review controls.

Plan setup details

Plan setup details

Configure billing, store access, limits, commissions, and seller capabilities from one plan screen.

Frontend vendor center

Frontend vendor center

Validate the seller dashboard experience for products, orders, subscriptions, AI tools, and store settings.

Frontend vendor workflow

What vendors should experience

The frontend vendor panel should stay focused on daily seller work: products, orders, earnings, withdrawals, store profile, plan access, and AI tools.

Vendor dashboard
MultiVendorSuite frontend vendor dashboard screenshot showing seller tabs, marketplace stats, and vendor tasks.
Start

Getting started

Install the plugin, confirm WooCommerce settings, create vendor plans, and publish the pages vendors need to apply, sell, and manage their marketplace activity.

  • Installation requirements
  • Plugin upload and activation
  • WooCommerce currency, checkout, and permalink checks
  • Core pages and vendor center setup
Mode

Marketplace mode

Use marketplace mode when many vendors sell through one shared WooCommerce storefront while admins control vendor access, commissions, orders, and withdrawals.

  • Vendor registration and admin review
  • Frontend vendor dashboard
  • Product submission and publishing controls
  • Vendor orders and fulfillment visibility
Stores

Separate-store mode

Use separate-store mode for subscription sellers who need their own WordPress multisite store, subdomain, custom domain workflow, and plan-controlled features.

  • WordPress multisite requirements
  • Wildcard DNS and SSL planning
  • Seller store provisioning
  • Domain mapping and approval flow
Plans

Vendor plans and feature access

Plans define what vendors can access, including product limits, downloadable products, coupons, store settings, shipping, payments, AI tools, and separate-store capabilities.

  • Automatic hidden WooCommerce product linking for plans
  • Feature gates and usage limits
  • Vendor plan purchase and activation
  • Upgrade and renewal checks
Checkout

Payments, shipping, and payouts

Configure only supported WooCommerce methods, keep vendor credentials separate, and test checkout, commissions, withdrawal requests, and payout records before launch.

  • Supported shipping methods
  • Supported payment gateway settings
  • Commission calculation workflow
  • Withdrawal request review
AI

AI tools and provider settings

AI tools are controlled by vendor plans. Admin keys and vendor keys remain separate, and vendor provider settings appear only when the assigned plan allows them.

  • AI product content tools
  • AI SEO/product optimizer actions
  • Image generation workflow
  • Vendor-specific API key handling
Fixes

Troubleshooting and launch checks

Use the launch checklist before opening paid sales. Confirm activation, checkout, vendor access, emails, DNS, SSL, demo safety, backups, and restore flow.

  • Activation and fatal error checks
  • Permalinks and page routing
  • Email and transactional message tests
  • Backup, restore, and rollback checks

Launch QA

Do not launch before these tests pass

Fresh install

Install on a clean WordPress and WooCommerce site, activate the plugin, and confirm no fatal errors.

Checkout flow

Buy a vendor plan, activate the vendor, create and publish a product, place an order, and review commissions.

Demo safety

Confirm demo users cannot delete critical data, install plugins, export secrets, or change production settings.

Backup and restore

Back up product and demo sites, then run at least one restore test before public traffic.

FAQ

Documentation questions

Start with installation, WooCommerce setup, vendor plans, marketplace pages, and one complete test purchase before configuring advanced multisite or AI tools.

Only separate-store mode requires WordPress multisite. Normal marketplace mode can run on a standard WooCommerce site.

Vendor payment settings depend on the assigned plan and supported gateway. Admin and vendor credentials must remain separate.

Use guided video or request-only access until demo reset, backups, permissions, and destructive-action safeguards are proven.

Need help launching your marketplace?

SoftPHP can help with installation, multisite, wildcard DNS, SSL, domain mapping, payment testing, demo content, and launch checks.